Privacy Statement

Present Savvy, located at Westvlietweg 65E, 2495 AA, The Hague, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
www.presentsavvy.com
Westvlietweg 65E
2495 AA
The Hague
070 2210459

Personal data we process
Present Savvy processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:
- First name and surname
- Address details
- Phone number
- Email address
- Data about your activities on our website
- Internet browser and device type
- Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at create@www.presentsavvy.com and we will delete this information.

For what purpose and on what basis we process personal data
Present Savvy processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising leaflet
- Calling or emailing you if necessary to carry out our services
- To deliver goods and services to you
- Present Savvy also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making
Present Savvy does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programmes or systems, without a human being (e.g. an employee of Present Savvy) being involved. Present Savvy uses the following computer programmes or systems:

- Teamleader, manages its user data in collaboration with Amazon Web Services (AWS). All data is automatically backed up and also stored redundantly. Thanks to the server and network structure, Teamleader remains accessible at all times - even when hardware problems occur. Teamleader maintains an uptime of 99.9%, allowing them to guarantee continuous quality service. Data privacy is crucial. Therefore, all data is kept within EU borders. AWS' data centres are distributed in clusters across countries around the world, but Teamleader's data (including backups) is only kept in Ireland. AWS acts in full compliance with EU data protection laws. Data is created in Teamleader for the following reasons; overview of jobs, preparing quotes and invoicing.

How long we keep personal data

Present Savvy will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data:

- Personal details: 36 Months Reason: It is often the case that contacts require multiple services and thus re-engage with Present Savvy. Here, it is useful to keep certain data within our system to make it easier to deliver the services.
- Address details: 36 Months Reason: It is often the case that contacts require multiple services and thus re-engage with Present Savvy. With this, it is useful to keep certain details within our system to make it easier to deliver the services.
- Phone number: 36 Months Reason: It is often the case that contacts require multiple services and thus re-engage with Present Savvy. With this, it is useful to keep certain details within our system to make it easier to deliver the services.
- Email address: 36 Months Reason: It is often the case that contacts require multiple services and thus re-engage with Present Savvy. In doing so, it is useful to keep certain details within our system to make it easier to deliver the services.
- Data about your activities on our website: 50 Months Reason: To analyse how you move around the website, using this data to analyse how the website can be optimised.

Sharing personal data with third parties
Present Savvy does not sell your data to third parties and will only provide it if necessary to fulfil our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Present Savvy remains responsible for this processing.

Cookies, or similar techniques, that we use
Present Savvy uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Present Savvy uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements. So we do everything we can to protect your privacy:

- entered into a processing agreement me Google 24 May 2018
- the data is processed anonymously and encrypted
- no "share data with Google" feature turned on.
- not use the Google Analytics cookies in combination with other Google services, such as DoubleClick and AdWords

On your first visit to our website, we have already informed you about these cookies and asked your permission to set them.

You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by Present Savvy and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

You can send a request to access, correct, delete, transfer your personal data or request the revocation of your consent or objection to the processing of your personal data to create@www.presentsavvy.com.

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Present Savvy would also like to inform you that you have the option to file a complaint with the national regulator, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
Present Savvy takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or at create@www.presentsavvy.com